You may return new items within 14 days of your purchase with receipt or proof of purchase. If 14 days or more is exceeded since purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will examine the case and notify you via email. Please note, not all cases are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. Only regular priced items may be refunded. Sale items are non-refundable.